FAQ

• I am interested in Keytrade Pro. Where can I find the information about the products available on Keytrade Pro and about the applying prices?
  
• What is a margin?
  
• Can I deposit stocks as a margin?
  
• Is it possible to open a Keytrade Pro account in another currency than Euro?
  
• I have downloaded and installed the live platform. How can I start to trade?
  
• Why is the demo version limited to 20 days?
  

  Keytrade Pro is a very powerful platform. people who are not clients of Keytrade Bank can download the demo platform. We assume that 20 days is sufficient enough for the interested investors to test the platform. If this would not be enough, you can extend the demo period by sending a mail to: pro@keytradebank.com or contact us at +32 (0)2 / 679 92 00.

• Can I open and use the demo and the live platform at the same time?
  
• How can I transfer money to my Keytrade Pro account? And how can I withdraw money from this same account?
  
• I have asked to transfer money to my Keytrade Pro account. The money is not yet on my Keytrade Pro account.
  
• Why should I transfer the money to my Keytrade Pro account? I already have a trading account at Keytrade Bank!
  
• Where can I see a detailed overview of all the positions I have taken on Keytrade Pro?
  
• In the overview of my accounts on the Keytrade Bank website appears my Keytrade Pro account with a date. What does this date mean?
  
• Do I receive interests on my Keytrade Pro account?
  
• How can I receive my passwords to log on Keytrade Pro?