Every workday by telephone or fax from 9 a.m. to 10 p.m. on the following numbers:

• Tel.: +32 (0)2 / 679 90 00
• Fax: +32 (0)2 / 679 90 01

Via the following e-mail address:info@keytradebank.com

You may also pop into our office every workday between 9 a.m. and 4 p.m.

You are free to visit our offices, every workday from 9 a.m. to 4 p.m.

Directions to our office are here.

You may become the proxy of the accounts if the account holder or co-signatory of the accounts has filled in and signed the document power of attorney and handed it in to us along with a copy of your identity card.

If your personal situation changes (new address, marriage, death, ?) you need to inform us as soon as possible using the relevant document, which you can find in the Document Centre.

You may change your personal settings on the Internet as often as possible.
This allows you to subscribe to newsletters, change the language, change your e-mail address, ...

You may make such changes on-line on our secure web site in the main menu by clicking on 'Preferences'.