FAQ

• On which markets may I invest?
  

  You have direct access to the most important stock exchanges in Europe such as Euronext Brussels, Euronext Paris, Euronext Amsterdam, Xetra Frankfurt, London Stock Exchange, the Milan stock exchange, the Swiss stock, the Madrid stock exchange and also the Nordic stock exchanges with Helsinki, Stockholm and Copenhagen.
  
  In addition, you also have access to the American market (NYSE, AMEX, Nasdaq and OTC-BB) and to the Canadian market (TSX & TSX Venture).
  
  For the American stock exchanges, you also have access to “Extended Hours Trading”, which gives you the possibility to trade not only before, but also after opening hours of the stock exchange.
  
  Besides the traditional stock exchanges, you also have access to trading in options, which is possible on both the European option stock exchange (LIFFE) and the American option stock exchange (CBOE).
  
  Trading in stocks and bonds is also at your fingertips.
  
  You may find more explanation about the different stock exchanges by clicking on market regulations.
  
  

• What are “real time quotes” and how may I consult them?
  
• Example real time quotes : Mr Jones has a trading account and activated the real time quotes. What can happen on his trading account?
  
• Example real time quotes: Mr&Miss Jones have each a logon with which they have access to the same trading account. The real time quotes are activated on it. What can happen on the trading account?
• How do I settle my trading account?
  
• How do I know whether my transaction has been executed?
  
• Is day trading possible?
  
• What is the difference between a stop order and a stop limit order?
  
• General risk warning concerning financial instruments
  
• How is the BEP calculated?
  
• Which are the value dates for the revenue of a sell?