FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  

  The documents you’ll find on our site are all in PDF-format.
  If you wish to open them you need a program that can read PDF-format, for example Adobe Acrobat Reader.
  If you cannot open the documents, you probably do not have Adobe Acrobat Reader or do not have the correct version of this program.
  
  Click here to download this program for free.

• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?