FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  
• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?
  

  If you have an electronic identity card and want to use it to have access to the secured site Keytrade Bank, you must follow the steps in the following document Procedure to logon with e-ID.
  As soon as you have carried out all steps, you can access your account with your e-ID.