FAQ

• What is the minimum configuration required for my PC?
  
• How do I bookmark the Keytrade site?
  
• Can I work on several PCs?
  

  One of the main advantages of Keytrade Bank is that you do not need to install any programme on your computer. You can therefore manage your accounts and enter orders using your passwords no matter where you are in the world.
  
  

• I am using Apple Macintosh; can I also use your services?
  
• I cannot go through the questions?
  
• Why can't I open the documents on the site?
  
• How can I log on to the secured site of Keytrade Bank using a Belgian Electronic Identity Card (e-ID)?