FAQ
A. General
- What are the steps to follow to benefit from this offer?
- Can everybody benefit from this promotion?
- Can a client of Keytrade Bank participate?
- Is this offer also available for a transfer of securities from Keytrade Bank to another bank?
- I have already taken part in the past. Can I benefit from this offer once again?
B. Transfer of securities
You demand Keytrade Bank to start the transfer of securities for you.
- What are the steps to follow for a transfer of deeds?
- What has to be mentioned on the stock listing that you need to pass on to Keytrade Bank?
- Can all securities be transferred?
- What happens after your demand has been passed on to your Bank?
- How long does a transfer of deeds take?
- What if the transfer of securities involves more than one bank?
- What is the initiation date of your deeds transfer?
You yourself will take the necessary steps to start the transfer of securities.
- What are the steps to follow for a transfer of securities?
- What has to be mentioned on the stock listing that you need to pass on to Keytrade Bank?
- What is the initiation date of your deeds transfer?
- Can all securities be transferred?
You can transfer all securities (shares, funds, options, warrants, trackers) to your account at Keytrade Bank, but you might not be able to trade them all through the internet.
To benefit from the promotion, you need to keep in mind that:- The transferred deeds must be negotiable online and on the markets covered by Keytrade Bank. To know if your securities are negotiable via Internet, click here. Please note that the deeds transfer for securities that are not negotiable online will not be reimbursed at Keytrade Bank.
- The amount of the investment line transferred must be superior to € 500, £ 350, $ 500, CHF 750, CAD 750, DKK 3500 or SEK 4500.
- Send us during the 6 months that follow the initiation of your deeds transfer a proof of the incurred costs with following document ‘'Proof transfer of deeds'. Enclosed to this document, send us also a copy of your abstract of accounts.
- What happens after your demand has been passed on to your Bank?
- How long does a transfer of securities take?
C. Fees
You demand Keytrade Bank to start the transfer of securities for you.
- What are the fees for a transfer of securities to Keytrade Bank?
- What are the fees that I will get back?
- What are the conditions that have to be fulfilled in order to benefit from the payback?
- How do I have to communicate to Keytrade Bank the fees that I have paid for?
- When will the repayment be on my trading account?
- My current bank/broker has not yet done the transfer ….
- How is the reimbursement calculated?
You yourself will take the necessary steps to start the transfer of securities.
- What are the fees for a transfer of securities to Keytrade Bank?
- What are the fees that I will get back?
- What are the conditions that have to be fulfilled in order to benefit from the payback?
- How do I have to communicate to Keytrade Bank the fees that I have paid for?
- When will the repayment be on my trading account?
- My current bank/broker has not yet done the transfer ….
- How is the reimbursement calculated?

Keytrade Luxembourg