Skype
Use Skype to contact our Helpdesk for free
You can easily join our Helpdesk via Skype using your computer.
By proposing this very practical and entirely free service, Keytrade Bank continues to be at the leading edge of technology.
You’ve chosen to be a client of an internet bank, we try to make your life easier. From now on, you will be able to contact us without any fee.
« Contact you via Skype is incredibly practical! As an belgian expat in China, it’s ‘ the’ solution to reach you quickly and without any extra costs.» explains Vincent Smets. Expatriate since two years for the Belgian company Duvel in Shangai, our client is satisfied with the service: « If I have a question or a doubt on the opening of an account or a transaction, I can easily join someone. It’s ‘well done’ from my new bank. »
Skype is not only useful for the belgian expat, but also in Belgium. You do not have to pay a communication or to compose a telephone number, you can join us directly via your computer. One click on the site www.keytradebank.com and you are connected with our Helpdesk!
How can you contact our Helpdesk via Skype?
As a user of Skype:
- Go to the menu ‘Support’ or the ‘Contact’ page of www.keytradebank.com, , click on the Skype logo. You will be immediately connected to our HelpDesk.
- Via your Skype account, indicate the ID ‘keytradebank’.
You didn’t use Skype before::
- Download and install the Skype software via www.skype.com. Follow the instructions
- Via your Skype account, indicate the ID ‘keytradebank’.

Keytrade Luxembourg